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The Guardian - UK
The Guardian - UK
Politics
James Tapper

Is this the way to fix social care in England?

Florence Mahon in her home using laptop, with stick in background
Florence Mahon, one of many residents who receive free homecare in Hammersmith and Fulham, London. Photograph: Sophia Evans/The Observer

Florence Mahon spent a decade running around after peers at the House of Lords. As head housekeeper, she was responsible for problems such as cleaning up messes or sorting out broken lamps, until ill-health forced her to retire in her 50s.

Her eyes gleam a little as she talks about which of their lordships she liked and which ones she didn’t. “I didn’t want to go,” she says. “I hate being retired.”

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