Is AI really helping your SMB? Study finds a quarter of execs can't explain what their AI actually does

COnfused businessman working with his laptop, at the office.

• Study finds 25% of business leaders struggle to explain AI-generated outputs to stakeholders
• SMEs are trusting AI with complex financial tasks including audits and compliance
• Customers and investors are increasingly avoiding businesses that use unverified AI

Business leaders are being outfoxed by AI, with a quarter of those surveyed apparently unable to explain AI generated outputs, 12% “with a lot of difficulty” and only 22% “easily.”