
The IRS has introduced a new free electronic tax return filing system called Direct File, which aims to simplify the tax filing process for Americans. The program, currently in its pilot phase, was used by the first participant, a 37-year-old IRS employee from Texas, who completed her taxes in about an hour.
Direct File asks users simple questions about their tax status, provides definitions for tax terms, and offers a chatbot for assistance. The program is designed to be user-friendly and cost-effective, potentially saving taxpayers hundreds of dollars compared to commercial tax preparation services.