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Irish Mirror
Irish Mirror
National
Michelle Cullen

Irish dad singles out Dublin Airport staff member for 'outstanding' gesture after airport mishap

A dad travelling with his son through Dublin Airport has singled out one staff member for an "outstanding" gesture of kindness.

Paul Greaves took to Twitter to thank customer service worker Brian Weldon for springing to action after his son forgot his insulin at home.

Brian was praised for calling the pair a taxi to a chemist in Swords and awaiting their return before he fast tracked the two to their gate, ensuring they didn't miss their flight.

READ MORE: Travel expert on which Irish passengers are due compensation after slew of cancellations

The tweet read: "@DublinAirport just had the most amazing experience at Dublin airport. My son forgot his insulin and Brian Weldon (customer services) saved us. He arranged a taxi to a chemist in Swords and waited for me to return. He then fast tracked us directly to our gate. He was outstanding".

Dublin Airport (Collins Photos)

Dublin Airport replied to the post, saying: "Hi Paul, we're delighted to hear about this experience. We will be sure to share your message with Brian! Safe travels".

The news led to other travellers sharing their own positive experiences as they made their way through Ireland's largest airport.

They said: "Travel around the world and have to say people working at Dublin Airport are the best. Very polite and nice. Top class."

Another said: "That sounds incredible in a very stressful and difficult situation. Glad your son thankfully got insulin!"

While a third wrote: "Was in Dublin Airport twice in the past week and while very busy things moved along very well, and staff friendly. And the place was kept in good nick cleanliness wise. Well done".

The news comes after Irish holidaymakers on an Aer Lingus flight from Lanzarote to Dublin were left terrified after the plane almost ran out of fuel.

The plane was due to land in Dublin on Wednesday night but was forced to divert to Shannon Airport at the last minute as there was no runway available to land in Dublin Airport.

However, as they headed for Shannon Airport, passengers were warned about a possible evacuation as the plane was "very low on fuel".

A number of passengers shared about the scary ordeal online, taking to Twitter to describe the "chaos".

One said: "Was very scary. Most thought plane had serious issue at that stage as wasn't clear what was going on."

Another wrote: "Don't forget the announcement on approach to Shannon about what to do if an evacuation is needed. The plane was very low on fuel."

The diverted flight refuelled in Shannon before flying back to Dublin, where it landed in the early hours of the morning.

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