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TechRadar

Efosa Udinmwen

Intel ditches human customer support for 'one of the first of its kind in the semiconductor industry' system made up of Copilot-powered AI agents

Intel Corporation Semiconductor Microsoft TechRadar

Intel.

Ask Intel replaces phone support as the primary customer entry point
Microsoft Copilot Studio powers Intel’s centralized AI-driven support assistant
Intel reduces public phone and social media support channels globally

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