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Tom’s Hardware
Tom’s Hardware
Technology
Zhiye Liu

Intel denies reports that it identified a root cause for Core i9 crashing issues — investigation continues

Intel.

Intel has confirmed to Tom's Hardware that reports it has solved the root cause of the Core i9 crashing issues are false. Intel's statement is counter to German publication Igor's Lab, which reported earlier today that Intel had discovered the root of the problems affecting the stability of 13th Raptor Lake and 14th Generation Raptor Lake Refresh Core i9 processors, spawning a wave of reporting that claimed a fix would arrive via a firmware patch.

"Contrary to recent media reports, Intel has not confirmed root cause and is continuing, with its partners, to investigate user reports regarding instability issues on unlocked Intel Core 13th and 14th generation (K/KF/KS) desktop processors," Intel said in a statement sent to Tom's Hardware. "The microcode patch referenced in press reports fixes an eTVB bug discovered by Intel while investigating the instability reports. While this issue is potentially contributing to instability, it is not the root cause.”

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