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The Guardian - UK
The Guardian - UK
Business
Anna Tims

Instagram user says he was banned with no right of appeal

Meta is being accused of mass bans by algorithms by Instagram and Facebook users.
Meta is being accused of mass bans by algorithms by Instagram and Facebook users. Photograph: mundissima/Alamy

I am the mentor of a young black entrepreneur, RM, who has had his personal and business social media accounts removed by Meta, which owns Instagram. There was no notice, no option to appeal and, from my understanding, no just cause. He had built up two successful businesses in clothing design and music events.

Six days before the ban, he had sold 1,500 tickets for an electronic dance event in London. Instagram, rather than a website, is the platform for his work. However, he was suddenly informed that his content did not abide by Meta’s community guidelines on violence and incitement.

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