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Fortune
Fortune
John Kell

Inside Wendy’s drive-thru AI that makes ordering fast food even faster

(Credit: Courtesy of Wendy's)

For the first 18 years of his life, Matt Spessard never ate at a Wendy’s restaurant. 

That changed after he moved away from home to study electrical and computer engineering at the University of Oklahoma. “I got my first taste of Wendy’s and have been enjoying [it] ever since,” says Spessard, who joined Wendy’s in 2020 as vice president of restaurant technology and has served as chief information officer since February. 

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