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Wales Online
Lifestyle
Joanne Ridout

Inside the empty Cardiff Bay building left disused for more than 25 years

Standing next to the vast and impressive Cory Building on Bute Street in Cardiff Bay, this smaller three-storey building next door might look like the lesser brother to its impressive sibling, but this building can certainly strongly contribute to the history and the stunning architecture of the area.

Called Custom House, it can also hold its own when it comes to fancy and impressive detailing in proportion to its size - this building oozes features to discover and admire even though it has been empty for more than 25 years.

The property might have been abandoned but that doesn't mean it hasn't been adored by anyone who regularly passes it and takes the time to notice it. The portland stone facade, intricate carvings and fancy iron gates combine to offer a very attractive and historic addition to the street scene.

READ MORE: Contemporary sea view home so dreamy it was the star of a property TV show

Boarded up and sliding into dereliction (WalesOnline/Rob Browne)
View down the lower section of Bute Street in 2018, including Custom House to the far left (Google maps)

The building was Grade II listed in 1992 for being "a well-proportioned classical building by an important public architect, and for its group value".

That important architect was Henry Tanner, who later became a Sir, and was the chief architect to the Office of Works. Tanner is also responsible for other beautiful and distinctive designs in the city, including the Post Office building in Westgate Street.

The building was constructed in 1898 on the site of the former gardens to the Dock Chambers building further down the street as an immigration office and once had multiple offices inside including the main enquiry room on the first floor. Its portland stone classical facade includes stone urns on the rooftop, doric columns, stone chimney stacks and panelled swagged ornamental carvings; how could you not be impressed, even in its run down state?

An arrival at the building offers you a grand welcome, if you can look past the boarded windows and doors and the toll the years of standing empty have taken on the property.

But the grandeur is still there to delight with the fancy wrought iron entrance gate coupled with the intricate stone facade in particular surely creating a mighty first impression when the building was operational.

Inside, each level can excite you with some original features still in place or an atmosphere thick with past activities and future potential - or both.

Mentioned in the Grade II listing, the intricate wrought-iron gate is a mesmerising first impression to the building, once used as an immigration office (PropertyIndex)

Roam around and you will see blasts from the past thankfully still in place like pink granite doric columns, a sweeping staircase with intricate wrought-iron banister detailing, a period fireplace with a vintage oven nestled inside it, and high ceilings, some with sunken panels and some with glazing between simple moulded beams.

The building has stood silently on the street for decades, within the heart of the Mount Stuart Square Conservation Area, waiting for a new purpose to its life.

Inner courtyard leading to the front door (WalesOnline/Rob Browne)

There was a flicker of life when it had a taste of being famous, starring in a scene in the Sky drama The Lazarus Project, which began airing on Sky Max on June 15, 2002. The building featured in episode one as a shady, abandoned place for two central characters to meet.

Now the building is sliding further into decline and dereliction even though it is now secure and under constant surveillance. But maybe now is the time when the site can look to a long-term future and find hope that it is soon to be restored, as it is now owned by development company PropertyIndex.

Plenty of details to notice here, including the carved VR on either side of the arch (PropertyIndex)

This Cardiff based company can actually be found in the huge and impressive Portland House that dominates the street opposite Custom House. That treasure of the area is also owned by PropertyIndex who have developed it into offices and a basement nightclub.

No nightclubbing plans for Custom House, but the company have submitted plans to Cardiff County Council planning department for the restoration and renovation of this Grade II listed beauty of Bute Street to become nine luxury apartments wrapped up in the property's historic and listed past.

Pink granite columns (WalesOnline/Rob Browne)
Don't forget to look up to see more character (WalesOnline/Rob Browne)

The company purchased the building in March 2021 and have been working on plans to submit to the local authority that the company says are 'a highly elegant and purposeful application for planning, utilising all this impressive building has to offer within its existing wall structure which has remained untouched and vacant over for 25 years'.

The planning application states that there have been several attempts by previous building owners to bring forward a scheme for development for re-purposing the buildings, via a variety of conversion and refurbishment options investigated including a hotel. Some of these have gained planning approvals in the past and even progressed to the stage of marketing the scheme, but none became reality.

Director Chris Spiteri explains why the company was so keen to buy Custom House. He says: "So we're based across the road in Portland House and it was an opportunity where we can have a development where it is easy to manage because we're so close by.

"We've already invested in the area anyway so we knew the owners of it previously so were able to do a private deal with them."

Amazing sweeping staircase that would be the showcase of the communal hallway (WalesOnline/Rob Browne)
Dark and dingy but maybe one day the light will come back into this important building (WalesOnline/Rob Browne)

If approved, the plans would see the building transformed via a whole r estoration and renovation scheme into nine, self-contained apartments comprising a mixture of one, two, and three bedroom homes, some with mezzanine levels. Seven units are proposed through internal alterations within the existing building, with one unit in the new front roof extension, and one in the new rear roof extension.

Arches are a recurring theme at this building - inside and out (PropertyIndex)

PropertyIndex's planning application states that the proposal for the building includes roof extensions to the existing building 'in order to ensure the effective use of the land, considering the amount of restoration and refurbishment of the existing fabric and prominent internal features that would be required' and that would be set back from the existing principal elevations.

Victorian version of the staff room microwave? (WalesOnline/Rob Browne)
Some fireplaces still remain (WalesOnline/Rob Browne)

The application goes on to state that the roof cupolas, chimneys, and other external features highlighted in the Heritage Impact Assessment (HIA) would be maintained, refurbished and incorporated into the proposed scheme as well as a garden spaces, bin store and front roof extension to have a green roof and planters added to balconies and terraces.

Chris says: "So basically we want to put nine luxury apartments in here, we don't want to change too much. I know obviously a lot has to be done but we don't want to change too much. We want to use the characteristics of the building and utilise the staircase, and everything it has to offer because that's what the building is."

CGI of the two proposed units on the roof (PropertyIndex)
CGI of how the building entrance how it could look after restoration and added greenery (PropertyIndex)

Director Emma Ballson, whose remit is focused on interior design, offers a flavour of the interiors to come should the company achieve planning consent. She says: "Traditional blended with contemporary, a bit of art deco in certain areas.

"It's really important we keep some of the materials we can keep because they're amazing. Why wouldn't you? So the fact that it's, you know, a listed building is not too much of a problem because we want to keep some of the materials that were already here".

CGI of the entrance hall and stairs restored back to their very impressive best (PropertyIndex)
CGI of how one of the nine flats could look inside (PropertyIndex)

Chris goes on to say: "You've got a range of two beds, one beds and three beds but you can only go so far with the space we've got here because what we're putting in here is in the current shell that's here, we're not really extending apart from the roof."

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