The countertop was a problem far too unruly for AI to solve.
When the customer called in to Ikea’s remote-sales center in Helsingborg to order a custom-cut slab for his kitchen counter, the dimensions he shared revealed it to be a lopsided hexagonal monster—no two sides the same length—with an electric stove in the middle. Could the Swedish home furnishings brand produce a countertop in such an irregular shape?
