Dehradun, India – India’s Bank of Baroda made it simple and easy for its agents to steal money from the accounts of its customers. And some of them did steal 2.2 million rupees ($27,000) from 362 customers, internal audit reports and records of the bank have revealed.
The audits come after an expose by The Reporters’ Collective (TRC) and Al Jazeera, which showed the bank’s employees had linked unauthorised mobile numbers to customer accounts that were missing a registered mobile number to onboard them on the bank’s new mobile banking app, bob World. These unauthorised mobile numbers were of bank staff, managers, guards, their relatives and bank agents in remote areas.
