India is rapidly positioning itself among the most AI-ready healthcare markets in the Asia-Pacific region, with consumers increasingly turning to generative artificial intelligence (GenAI) to better understand medical conditions, prepare for doctor consultations and navigate healthcare services, according to a report by Bain & Company.
The study found that adoption of AI-powered tools is particularly strong in India. About 78% of consumers use GenAI to understand diagnoses and treatment options, while 73% rely on it to prepare for medical appointments. Another 72% use the technology to help navigate the healthcare system.
