AI is making workers more productive, but it could also be burning them out, according to a new study by researchers at the University of California at Berkeley.
The revolution and the skyrocketing productivity AI promised is already taking hold in corporate America, including at an unnamed 200-person U.S. tech firm studied by the Berkeley researchers, an article about the in-progress research published in the Harvard Business Review shows.
Over the course of eight months and with the help of 40 “in-depth” interviews across engineering, product, design, research, and operations, the researchers found employees using AI tools increased both the work they could complete as well as the variety of tasks they could tackle—even when they weren’t forced to adopt the technology.
