It was just after 6 a.m. when Jennifer Flores received a call earlier this summer telling her she needed to get to Stroger Hospital as quickly as she could — her daughters had just been in a car accident.
“At first I didn’t think it was that bad. All I knew was that my 12-year-old had minor injuries, and she was alert and able to talk,” Flores said. “But it took me about four hours to find out where Arnelis [Flores] was at in the hospital, and when I finally did, they didn’t want to let me see her but only to identify her with a photo of her hand.”