The UK’s information commissioner has raised alarm over the “lengthy, traumatic and often demoralising process” people face when trying to access their care records, writing to local authority leaders to say his office will take action over legal breaches.
The data protection regulator said people who grew up in the care system were waiting up to 16 years for access to their records, and in some cases found their files had been destroyed, lost or were provided only with extensive redaction.
