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Wales Online
Wales Online
National
Owen Hughes

Iceland staff at Welsh headquarters face redundancy unless they move to South Africa

Jobs are at risk at Iceland's headquarters in Wales after staff we told they would need to move to South Africa to remain in post. Contact centre staff based at the company's headquarters in Deeside, Flintshire, were told that phone and email work is being outsourced to contact centre contractors Ascensos.

The work for Iceland will be carried out in South Africa. They said that Ascensos plan to make UK staff redundant due to this and have started a consultation with affected workers.

But in a message to staff - seen by North Wales Live - it does add that there would be a chance to relocate to South Africa and retain a job if staff wanted to. However it accepts it would be "very unlikely" that workers would want to take up this offer.

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