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The Guardian - UK
The Guardian - UK
Politics
Patrick Butler Social policy editor

‘I was petrified’: how DWP threatened woman over carer’s allowance breach

Clemency Jacques and her son Alex at home
Clemency Jacques and Alex at her home in Brighton. Photograph: Jill Mead/The Guardian

Clemency Jacques’s interview under caution by benefits officials is seared into her memory. She was accused of benefits fraud and, utterly bewildered, she tried to defend herself. It did not go well. “I sat there for two hours crying,” she recalls.

In a room at the local jobcentre, officials had read her her rights “just like in the movies”. She was warned that she could face police arrest, referral to the Crown Prosecution Service and a criminal court appearance. It was “bloody scary”, she says.

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