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PC Gamer

Jacob Fox

'I want to acknowledge that we messed up': NZXT addresses concerns about its controversial Flex gaming PC rental program and commits to taking action

NZXT Gamers Nexus

A few days ago, Gamers Nexus released an exposé calling NZXT's gaming PC rental service NZXT Flex a "predatory, evil rental computer scam". This caused quite a stir in online PC gaming communities, and it seems NZXT's taken note, as the company has now issued an official statement about the issue.

In a blog post, NZXT outlines some actions being taken in response, as well as some clarifications about the program. In a YouTube video, NZXT founder and CEO Johnny Hou expands on this and acknowledges the mistakes the company has made, stating, "I want to acknowledge that we messed up."

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