
I believe sharpening communication skills takes a lifetime of practice. Personalities, preferences, political views and life experiences all shape how people receive a message, so I’m constantly thinking about the best way to connect with them. Whether I’m at work, on a date or handling everyday conversations, I want to come across as informed, thoughtful and aware of the tone I’m using.
When personal or professional conversations happen over text or email, I follow a system to keep my responses clear, concise and respectful. I write the message, review it, sometimes ask someone I trust for feedback and then run it through ChatGPT to get another perspective on how it may land.