
A few weeks ago I published an article on this site titled What the insanity around BTS can teach us about branding in 2026. It got a reaction. Thousands of words of pushback on Reddit, in our own comments and in email to me, ranging from sharp and incisive to, let's say, less measured.
Some of this was fair. Some wasn't. Some of it taught me things I hadn't known. And much of it has lessons for everyone working in branding today, even for everyone wanting to understand how anyone can be as passionately invested in a band as the ARMY are with BTS. But first, some context – because if you're not already a BTS fan, you may be wondering what all the fuss is about.