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TechRadar
TechRadar
Eric Hal Schwartz

I tried to get ChatGPT Agent (and Gemini) to shop on Amazon for me, but it failed – here’s why

ChatGPT Agent Amazon.

I've played around a bunch with ChatGPT Agent, including getting it to buy movie tickets for a date night with my wife. But, I haven't used it to buy much else online as I tend to limit my e-commerce shopping to gifts I've obsessively researched ahead of time. But I'd seen reports that Amazon had put a blanket ban on AI agents shopping on its platform, so I decided to test it out by asking ChatGPT Agent to go on Amazon and buy some Purina dental chews for my new puppy.

Simply, the agent wasn't able to do anything on Amazon at all. It ran into the “503 error” page, amusingly accompanied by a picture of a dog. Every attempt to get around the error page led to the same error page, albeit with different canines.

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