When I helped create the United States Digital Service (USDS), it was not on my bingo board that it would become the U.S. DOGE Service a mere decade later. As a lifelong libertarian, the years I spent trying to make government more efficient at the Department of Veterans Affairs (V.A.) and USDS required a lot of patience. Now I'm fresh out.
We have been making tiny, barely perceptible "improvements," paid for with years of compromise and hand-holding in endless pointless meetings, and then celebrating this as success. I can't get Alana Newhouse's description out of my head: "Half the time our institutions feel like molasses, and the other half like concrete." I'm fed up with a government that can't implement its way out of a paper bag.
Apparently most of America is fed up, too.
