A grandmother who spent six days sat in a chair in Wales' busiest A&E department has described the experience as "inhumane" and "deeply frustrating".
Val Griffiths, from Canton, Cardiff, was diagnosed with severe food poisoning in August and has had problems with her breathing ever since. Last week her condition got so bad that her son drove her to the emergency unit at the University Hospital of Wales (UHW) to get expert help.
But she claims she spent the entire stay - from Tuesday, September 27 to Sunday, October 1 - on an uncomfortable chair connected to an IV drip surrounded by other patients. She said not only was there no privacy in her area of the unit, known as the 'IV lounge', she wasn't given any medication for 24 hours as the staff had "accidentally scrubbed her name off the whiteboard".