In March 2020, Mark Edwards was excited to start a new job running a venue that hosted weddings and hospitality events. Before that, the 47-year-old had been working as a general manager at an independent group of hotels for the past nine years. He was living with his partner and dog in Norwich. “My life was on track. I felt everything was in my hands, but that flipped on its head,” he says.
Just as he started his new job, Covid-19 swept across the country. As the country went into lockdown – almost exactly four years ago – and the hospitality industry shut down, Edwards’ new employer sent everyone home. Most people in this situation were able to claim furlough, but Edwards was one of 300,000 “new starters” – workers who had started a job in February or March 2020, but weren’t on their company’s payroll in time to make the furlough scheme’s cut-off date. He ended up being out of work for a whole year, with a mortgage to pay and only six months of jobseeker’s allowance available. He spent £25,000 trying to support his household and keep up with mortgage payments. “It changed everything,” he says. “My entire life plan changed … I’ve recovered in terms of jobs but not recovered from losing 25k. I’ve not got it back.”
