‘I never thought I’d fall for a scam’: the fake Spotify emails that put you at risk of fraud

Spotify says it will never ask for personal information via email, including payment details. Photograph: Samuel Boivin/NurPhoto/Shutterstock

You have had a Spotify account for years and your credit card is linked for the monthly payments. When an email arrives telling you that your payment couldn’t be processed you are not surprised as the expiry date on the card is soon.

“We encountered an issue while processing your recent payment,” it says. “To keep your access active and avoid interruption, please review and update your information.”