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The Guardian - UK
The Guardian - UK
Business
Zoe Wood

I missed Abba Voyage but I can’t make an insurance claim

Abba Voyage virtual concert
Money, money, money: a reader had trouble claiming a refund for an Abba Voyage concert. Photograph: Johan Persson/Abba Voyage/PA

At the end of last year I bought five tickets to see Abba Voyage in London on 5 January from Ticketmaster. At the checkout it offered “missed event insurance” through Allianz Assistance. On reading that it covered ill health, including Covid, I paid £3.83 a ticket.

Unfortunately, I tested positive for Covid just before Christmas, and my friend (whose birthday treat the outing was for) got it on 25 December. Her condition got worse, and she was prescribed antibiotics for a respiratory infection. In the end, neither of us were well enough to travel, and cancellation was the only option.

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