‘I kept the full receipt’: Houston customer returns $500 Meta Quest at Walmart. Then a worker looks up the serial number

Have you ever brought home a product from the store, only to realize that something about it isn’t quite right?

It’s more common than you might think. Every day, thousands of Americans accidentally buy counterfeit goods. In fact, in 2019, around a quarter of polled Americans admitted to inadvertently purchasing a fake item.