
The last six months have been incredibly challenging and often exasperating. Unfortunately, I have never had to deliver so much bad news.
The battle to achieve the best possible outcomes for our clients has been a real fight. In a turbulent and fast-moving rate environment, the consequences of a couple of days’ delay to a mortgage application can lead to borrowers taking significantly higher rates as the lenders have been repricing multiple times a week and often with little or no notice.