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Fortune
Fortune
Verna Montalvo

I have 10 minutes to clean a plane before passengers board. Here’s why the holidays’ air travel chaos was entirely avoidable

(Credit: Jemal Countess - Getty Images - SEIU)

Air travelers are still reeling from the impacts of a busy and chaotic holiday travel week. From thousands of canceled Southwest Airlines flights to painful delays due to inclement weather–they’re not the only ones left frustrated. Workers like me are hurting along with them. 

Much of this air travel dysfunction was entirely avoidable. The root of the issue is that for too long, major corporations have created and exacerbated a crisis for airport workers and travelers alike while raking in record profits. Major airlines and their contractors have received billions of dollars in federal funding, and for what? Worse service for passengers and jobs that still often pay poverty wages without enough protections. And it’s airport service workers, like me, who’ve been unfairly tasked with cleaning up the mess.   

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