For over a decade, I’ve led one of the country’s largest professional services firms through a period of massive change — growing revenue by nearly sixfold to more than $3.4 billion, expanding headcount in similar fashion, and establishing a new ownership structure, all while navigating digital disruption and a pandemic. As I reflect on what I’ve observed and learned after 14 years leading BDO USA, three interconnected themes emerge. They’re rooted in my experiences, and I believe they can apply to any organization, especially in times of rapid growth and intense change.