Having become pregnant at just 15, Karen Woods had no choice but to drop out of school.
But when she tragically gave birth to a stillborn baby, she did not return to education – leaving her unable to read or write due to her previously poor attendance.
Karen eventually found work as a cleaner and remained in the job until she was offered a promotion. But the new role meant she would need to write emails as part of the job – with Karen “losing sleep” over the possibility of her illiteracy being uncovered.