Lindsay Wright’s husband, Stuart, died suddenly at the beginning of the year, aged 46. Alongside the grief of losing her partner, and the father of their daughter Lily, 10, Wright had to deal with endless admin and a long list of companies, many of which she found unsympathetic.
She realised her Virgin Money credit card had been blocked when she tried to pay for some shopping. Her solicitor had informed the bank about her husband’s death but a miscommunication meant she was not told the account would be closed.
