A huge appeal of the internet is the adventure into the unknown–the ability to learn new things and meet new people. However, over 20 years into the digital age, online platforms have become more dangerous than ever. In an unprecedented backslide, the already limited internet safety nets we had have been effectively dismantled.
In 2017, Big Tech essentially invented the trust and safety (T&S) industry and began investing heavily after two decades of inaction toward online harm. The industry was booming: As recently as last year, this new business segment was projected to reach up to $20 billion per year by 2024.
