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The Mary Sue
The Mary Sue
Stacy Fernandez

‘I call them GREEDWILL’: Colorado woman finds $54 leather jacket at Goodwill. Then a manager intervenes when she asks for a price match

A routine thrift shopping trip at a Colorado Goodwill turned into a customer service nightmare that left a regular shopper questioning whether she’ll ever return to the store. 

What started as excitement over finding the perfect leather jacket quickly spiraled into an encounter with management that the shopper called unprofessional and rude.

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