'Hundreds' of TUI passengers have been left outraged after they received a text from the holiday giant that their trips were cancelled - after a nightmare eight-hour wait in Manchester Airport. Holidaymakers looking to get away for the May half-term say they had a gruelling four-hour wait to get through check-in and security, followed by a four-hour flight delay 'waiting for a pilot'.
The troubled flight to Kos, out of Terminal 2, was supposed to take off at 3.45pm, but angry ticketholders say they would have missed the flight - if it had been on time - due to queues 'out of the building' to check-in. After enduring a further four-hour delay, one family says they were informed by a text from TUI that their trip, including flights and an all-inclusive hotel, were cancelled.
Helen, from Sale, was travelling to Kos with her husband and teenage daughter. They have been left appalled by the treatment, they say.
