Ireland’s transport watchdog, the National Transport Authority (NTA) has received hundreds of complaints in regard to taxis not having a card machine or refusing to accept card payments.
In September 2022, it became mandatory for all taxis to have an in-taxi point-of-sale cashless payment device and for cashless payments to be accepted for taxi journeys when requested by customers.
However, since the new move was enacted the NTA has received well over 200 complaints about taxis that have failed to follow the new rule.
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In the complaints, revealed to Newstalk via the Freedom of Information Act, a staggering 229 complaints were made to the authority in the space of five months since the rule was put in place.
Jim Waldron, a spokesperson for the National Private Hire and Taxi Association, told Newstalk he does not believe that the amount of complaints made is significant given the millions of journeys that have taken place.
Speaking on the radio show, he said: "I don't think 229 complaints, in regards to the millions of journeys that take place since this compulsory credit card transaction payment had come in.
“I don't think it's that much to be honest. I think it'll drop further down as time goes by."
In the cases reported by the radio program, multiple drivers were reported as they did not have a card machine present in the vehicle, with the drivers being issued fines by the NTA following the reports.
However, in another instance, the driver said he had a card machine but he would need to charge a commission on the transaction.
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