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Bristol Post
Bristol Post
World
Elaine Blackburne

Hundreds complain as Virgin Media customers left without service for second time in 24 hours

Hundreds of people are reporting issues with their Virgin Media accounts for the second time in less than 24 hours. According to Downdetector, a service which gives a realtime overview of issues and outages across a range of services, hundreds of people are currently facing problems with the provider.

The spike in reports began to increase between 5am and 6am on Monday and by 8.22am 896 people had said they were affected. This comes just hours after a similar spike on Sunday when there were almost 700 complaints about problems between 6pm and 8pm.

One in four of the reports came from customers who could not access their internet. More than half had issues with their emails and 17% had TV problems.

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