
What you need to know
- An investigation revealed battery problems in the AI Pin's Charge Case Accessory, supplied by a third-party vendor.
- Humane didn’t confirm if there was an actual fire, but some battery cells could be a fire risk.
- The AI Pin device, battery booster, and charging pad are safe; the issue is only with the charging case.
- To compensate, Humane is offering two free months of its subscription service.