Digging into Visa’s AI efforts, it’s easy to see how the company earned the No. 2 spot on the Fortune AIQ 50 list, which benchmarks companies on their AI maturity.
According to Rajat Taneja, Visa’s president of technology, the global payments company has woven AI into every part of its business. Employees across Visa are tapping AI in their everyday workflows for tasks ranging from data analysis to software development. The company has built more than 100 internal AI-powered business applications tailored to specific use cases and has over 2,500 engineers working specifically on AI. Visa is also using AI to create new products and services for its customers, such as faster onboarding, simplified processes for managing disputes, and infrastructure for agentic AI technologies.
