After creating your account at Fair Go, logging in to enjoy your favourite casino games is naturally the next step. In this post, we discuss all the details on the Fair Go Casino login for Aussie players to guide you through a smooth process. We'll also tackle any challenges you might face along the way.
How to Log Into Fair Go Casino
When you visit the Fair Go Casino site, you’ll notice a yellow “Log In” button at the top, on the right-hand corner if you’re on desktop mode. Clicking on the button automatically redirects you to a pop-up where you’re prompted to enter your username and password.
If you forget your password or username, the casino makes it easy for you to recover your account. At the bottom of the pop-up box, you’ll notice the words “Forgot Password” and “Username” highlighted in yellow. Clicking on any of these words automatically redirects you to a smaller pop-up box where you’re prompted to enter your personal details.
If you forget your password, you must provide your username and email for redirection. If you forget your username, you only need to enter your email. Account recovery details from Fair Go are promptly sent to your account, making it easier for you to get back into the action. After creating a new password, use it to log in to your account and enjoy playing your favourite casino games.
Troubleshooting Log In Issues at Fair Go Casino
If you key in the correct password and still have trouble logging into Fair Go Casino, there are a few things you could try to check where the issue may be. Read on to find out common issues you’ll face trying to log in to your casino account and what to do about them.
Check if you meet the terms and conditions
The terms and conditions at Fair Go Casino are the obligations that you and the casino must respect for a fair and sustainable relationship. It’s best to read the terms and conditions as soon as you register an account to avoid violating them. Usually, the casino reserves the right to terminate or suspend your account if you break the rules. Here are possible violations that may prevent you from accessing your Fair Go Casino account.
Are you of legal age?
Fair Go Casino only supports gaming for adults. Therefore, if you cannot prove you’re an adult of legal age, your account is not valid. You should be at least 18 years old to register and operate a gambling account at Fair Go Casino. If you cannot provide supporting documentation to prove your legal age, you may have trouble logging into your account.
Do you have more than one account?
Fair Go Casino allows all players to register and operate a single account. If you have more than one active account at Fair Go Casino and the casino finds out, you will be locked out of your accounts. Multiple accounts count as fraudulent activity and give the casino the right to suspend your account and block you from the casino.
Can you prove the source of funds?
When you register and start playing for real money, you need to prove your identity and the source of your funds. Providing this information helps the casino prevent fraud and other illegal transactions from happening within the casino. There are different ways to provide proof of funds at Fair Go Casino depending on the payment method used.
- If you find your account using credit or debit cards, you must provide clear copies of the front and back of the cards and an identification document from the credit or debit institution proving ownership of the cards.
- If you fund your account using a bank wire, a recent and approved payslip, and a bank statement showing your salary deposits.
- If you use an e-wallet, you need to show your ID, plus a screenshot showing the ownership details, plus a summary of payments going in and out of the account.
- You can also provide a certificate to prove ownership of funds if they come from a trust or an inheritance fund.
- If you use cryptocurrencies, your ID, plus a picture of your crypto wallet showing your registration details, is sufficient to prove ownership of funds.
Fair Go Casino guides you through the verification process to make it easier for you to keep your account active. You’re required to take clear pictures or share clear digital copies of the required documents. If you fail to provide sufficient information to prove the source of your funds, the casino may terminate your account to prevent you from logging in.
Did you complete the account verification process?
After creating your account at Fair Go Casino, you’re required to provide further verification to prove your identity. The verification process often includes providing your government-issued ID.
At Fair Go Casino, you’re expected to verify your identity by providing:
- A valid and clear picture of your identity documents, such as government-issued ID, driver’s license, or passport.
- A recent utility bill for any of your amenities, such as water, electricity, or power, within the past two months to show proof of address.
This private information is only available when you’re legally above 18 years and in good standing with the laws and payments.
Usually, the casino will expect you to provide clear and colored photographs to fully identify you. Copies are not acceptable because they do not show the ID in full. Sometimes, you may also be required to take a picture holding the document next to your face to prove that it’s truly yours.
Did you follow the casino promotion rules?
Fair Go Casino offers promotional packages for new and existing players. These incentives help you increase your gameplay and come with specific rules. If you don’t follow the rules, you stand to not only lose the bonus and any winnings you’ve made, but also your account if you participate in fraud to get more bonuses.
Did you cheat?
Shortcuts are all fun and games until the casino discovers your secret. Fair Go Casino has the right to lock you out of your account if you use extra computer machinery and tactics or use multiple accounts to get bonuses or multiply your wins. Using extra computer power, organising in groups outside the casino, or using multiple accounts to achieve unfair wins violates the casino’s fairness policies.
The casino has the right to lock your account if it suspects any form of cheating. It’s good practice to play at casinos for entertainment instead of income generation to avoid falling into cheating.
Need More Help?
If you’re certain that you’ve followed the rules and still cannot log in, the issue may be on the casino’s end. The best course of action is to contact Fair Go Casino customer support for further instructions. All in all, be calm and remember Fair Go Casino is ready to meet your punter needs.
