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Evening Standard
Evening Standard
Business
Rachelle Abbott

How to be a CEO podcast: Zapp and the instant grocery boom

Steve O'Hear is Strategy VP at Zapp

(Picture: Zapp)

Steve O'Hear is Strategy VP at Zapp, one of the earliest quick commerce companies that bring snacks and groceries to your door.

In this episode we talk about:

  • The complex supply chain that powers instant grocery services
  • Opportunities for disabled people in the post-pandemic remote work environment
  • The “make the moment or save the moment” problem solving of philosophy of Zapp
  • Why they’re expanding from crisps and ice cream to luxury brands and electronics
  • Why they limited discounts when rivals were “throwing money” at customers
  • How quick commerce developed before the pandemic made it so popular
  • The $200m Series B funding round that attracted Lewis Hamilton’s attention
  • What’s inside the giant warehouse that keeps all Zapp’s stock

Listen here or here:

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