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Fortune
Fortune
John Kell

How the airline industry is using A.I. to improve the entire experience of flying

(Credit: Courtesy of JetBlue)

When Swiss International Air Lines began to use A.I. technology to boost efficiency, the carrier was able to better optimize more than half the flights in its network. It also saved 5 million Swiss francs ($5.4 million USD) last year.

Lufthansa had a similar experience. The German-based airline is using A.I. to better predict the winds that blow from the northeast to southwest Switzerland, which can result in flight delays and cancellations that can reduce capacity by up to 30% at Zurich Airport. A.I. is helping the airline more accurately forecast wind patterns, resulting in a more than 40% relative improvement in accuracy.

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