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Fortune
Fortune
Sheryl Estrada

How ServiceNow became a $200 billion powerhouse: CFO Gina Mastantuono on growth, AI, and strategic expansion

(Credit: Courtesy of ServiceNow)

CFOs are called on to understand their business in granular detail while also maintaining a bird’s-eye view of the company’s financial, operational, and strategic landscape. According to Gina Mastantuono, president and CFO of ServiceNow, the company is positioned as a powerhouse in enterprise technology.

“Last year, we crossed $10 billion in revenue, one of only a handful of software companies ever to do that,” Mastantuono told Fortune. She joined ServiceNow as finance chief in January 2020, after serving as CFO at Ingram Micro and Revlon. Four years ago, ServiceNow’s market cap was over $100 billion; it has now surpassed $200 billion, she said. The company has grown from nearly 11,000 employees to about 26,000, and the stock price has nearly tripled, she added.

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