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The Independent UK
The Independent UK
National
Ken Sweet

How PayPal is using AI to combat fraud, and make it easier to pay

PayPal ChatGPT Artificial Intelligence
ASSOCIATED PRESS

Artificial intelligence has been the buzzword of 2023 ever since ChatGPT made its public debut earlier this year, with businesses, schools, universities and even non-profits looking for ways to integrate AI in their operations.

John Kim, chief product officer for PayPal, spoke with The Associated Press about how the company is using the early proliferation of artificial intelligence technologies in its business, as well as PayPal's future in payments when there's so much competition. The interview has been edited for length and clarity.

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