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The Guardian - UK
The Guardian - UK
Business
Zoe Wood and Shane Hickey

‘My father was devastated’: family battles to recover thousands stolen in email scam

Illustration of a computer with an envelope on the screen containing a hooded figure
Internet fraud is becoming ever more complex, aided by the growth of AI. Composite: Observer Design

Criminals who targeted Françoise Schorosch’s father knew how to lull the elderly man into a false sense of security. “The sender of the email was someone impersonating me and asking for money,” she says.

By mimicking how his daughter opens and signs off emails in German, but otherwise writes mostly in English, the fraudsters led him to think he was helping her with money to buy her first property. He is one of many thousands of people who, each year, are tricked into sending money to bank accounts operated by criminals.

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