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Tom’s Guide
Tom’s Guide
Technology
Jacob York

How MSI got to their 20th anniversary by listening to the gaming community

Eric Kuo, Executive Vice President and General Manager of the Laptop Business Unit at MSI.


Crafting something exceptional takes time. Reputations are earned, not given, and over the last two decades, MSI has created a name for itself as a fan favorite in the world of gaming laptops. It's done so by focusing on cornerstones like innovative product design, implementing cutting-edge technology and offering a superior user experience.

None of this happened overnight, though. It came about gradually, through a series of decisions about what was needed to give users a holistic, fully immersive gaming experience. From 2004's MS-1003 to 2024's top-of-the-line Titan 18HX, let's look at how MSI put itself at the forefront of the gaming laptop conversation.

(Image credit: MSI)

The vision

Initially focusing on components like motherboards and graphics cards, MSI jumped fully into the laptop game with the MS-1003. Utilizing in-house manufacturing to achieve exacting standards, they were able to quickly respond to consumer demand. This also allowed them to iterate more efficiently, rapidly transforming ideas into products. To this day, MSI continues to manufacture their own laptops, which streamlines service. From R&D to manufacturing, all the way to after-service, MSI is able to adopt the latest technology and ensure swift time to market.

That innovation yielded immediate results with forward-thinking implications. In 2007, MSI released the GX600, the world's first overclockable gaming laptop. Today, it seems obvious that a company would build a laptop with esports athletes in mind, but 17 years ago, it was revolutionary.

MSI followed that up with the world's first 10-inch mini laptop, the Wind U100, in 2008; and the market's thinnest and lightest laptop, the X340, in 2009. Even though laptops would later move toward lighter weights, at the time, the X340 was rejected by buyers. MSI needed to pivot, and fast.

(Image credit: MSI)

Value over price

Though MSI always made high-quality products, its laptops were initially offered for mass-market appeal, which kept the brand in constant price wars with competition. In 2010, MSI shifted its attention to high-end gaming laptops, focusing on the value these machines provided instead of their cost.

Partnering with esports professionals, streamers, and other gaming experts, MSI developed a keen understanding of what the community was asking for. The team at MSI spared no expense—the brand collaborated with a noted network card manufacturer to increase its computers' speeds while online; teamed up with a gaming keyboard manufacturer to implement keyboards with tactile feedback; and even formed a partnership with Mercedes-AMG Motorsport in their Stealth 18 Mercedes-AMG Motorsport, combining advanced performance and timeless design.

(Image credit: MSI)

Power for all

Everyone knows MSI is at the forefront of gaming computer hardware, but they do more than that. You're just as likely to see a graphic designer wielding a Creator 16 AI Studio or a programmer carrying around a sleek Vector 17 HX A14V. Maybe you'll see someone in the midst of an AI-generation brainstorm on the Stealth A16 AI+ or spot someone gawking at the sleek, translucent case of the Cyborg 15 AI A1V.

Regardless of how wide a net they spread, gaming will always run through MSI's veins. From the peak performance provided by the Raider 18 HX A14V to the pick-up-and-play versatility of the Claw A1M, MSI is providing power however you want it. They even offer a venue for gamers to show off their skills, launching an annual global esports tournament in 2010. Today, over 18,000 players from more than 120 countries have signed up to play in the 2024 MSI Gaming Arena (the MGA).

During the last 20 years, MSI has established itself as one of the premier brands in gaming laptops. What's to come in the next two decades? Keeping your machine cooler than ever with their advanced Flow Frozr tech? Leading sustainability efforts through environmentally conscious production and supply chain management? Maybe using the MSI AI Artist to help expand your creative vision. They're doing all that and more. Only time will tell where the next 20 years leads us, but leave it up to MSI to overclock the future.

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