When a product or appliance fails, how often have you asked yourself whether it’s even worth fixing? Chances are, even if the item is repairable, the cost and inconvenience mean buying a new replacement can make more sense.
The fact is, modern products often fail to meet expectations for longevity. A 2023 Consumer NZ survey of mobile phone owners, for example, revealed 89% of faulty devices were no older than four years. Half were less than two years old.
