A recent survey by Celent reveals that by the end of 2023, half of insurers say that they’ll have tested generative AI (gen AI) solutions in the form of large language models (LLMs).
For a technology that has only been in the public eye for 12 months or so, the drive for adoption by the insurance industry has been remarkably rapid. But what we’ve seen so far is merely the tip of the iceberg, with gen AI’s impact only just beginning to make itself felt.
