I was intrigued by Dr Clare Gerada’s long read (‘In my 30 years as a GP, the profession has been horribly eroded’, 22 February). I left general practice in late 1990, a few months before Dr Gerada began her own distinguished career. The changes she so graphically describes were incipient even then. The personal, responsive and resilient service provided by a dedicated and stable workforce was already under threat.
The shift to an impersonal gig economy has been driven by inexorable consumer demand, untempered by any significant response from the profession.
