How employers can make good decisions about remote work before the next crisis strikes

In the aftermath of the COVID-19 pandemic, many employers ended up with hybrid work arrangements. David L. Ryan/The Boston Globe via Getty Images

More than six years after the COVID-19 pandemic began, over 1 in 5 of the U.S. workers who can work remotely do so either full time or at least one day per week.

Even though a new normal has set in, no single approach has worked for all employees. And the debate over the benefits and drawbacks of remote work continues.